At XLUCIA, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
a) Information you provide:
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Name, email address, billing and shipping address, phone number, and payment details when making a purchase.
b) Information collected automatically:
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IP address, browser type, device information, pages visited, and cookies used to improve your experience on our site.
2. How We Use Your Information
We use your information for purposes such as:
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Processing and fulfilling your orders
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Communicating with you regarding your account or orders
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Improving our website and services
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Sending promotional offers (with your consent)
3. How We Store and Protect Your Information
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Your personal information is stored securely on protected servers.
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We use encryption and other security measures to prevent unauthorized access.
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We retain your information only as long as necessary for business and legal purposes.
4. Sharing Information
We do not sell your information. We may share your information with trusted third parties for purposes such as:
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Payment processing and shipping
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Marketing analysis or statistical purposes
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Legal obligations
5. Your Rights
Depending on your location, you may have rights including:
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Access to your personal data
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Correction or deletion of your data
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Withdrawal of consent for marketing communications
To exercise your rights, please contact us at [email protected].
6. Cookies and Tracking
We use cookies and similar technologies to:
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Enhance your browsing experience
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Analyze website traffic
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Personalize content and promotions
You can manage or disable cookies in your browser settings, but some features of the site may not function properly if cookies are disabled.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, you can contact us at:
Email: [email protected]
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