Privacy Policy – XLUCIA
Last Updated: February 2026
At XLUCIA, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, legal, and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect information to provide you with the best possible service:
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Personal Data: Name, email address, billing and shipping address, and phone number provided during checkout.
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Payment Information: Payment details are processed through secure, encrypted third-party gateways (e.g., PayPal/Stripe). We do not store your full credit card information on our servers.
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Technical Data: IP address, browser type, and device information collected automatically via cookies for site optimization.
2. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your data based on:
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Contractual Necessity: To fulfill and ship your orders.
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Consent: When you opt-in to our newsletter.
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Legal Obligation: To comply with tax and accounting laws.
3. Age Restriction (Strict Policy)
Our website and products are intended solely for individuals aged 18 and older. We do not knowingly collect personal information from minors. By using this site, you represent that you are at least 18 years of age. If we become aware that a minor has provided us with data, we will delete it immediately.
4. International Data Transfers (Dropshipping Disclosure)
To fulfill your order, your shipping information (Name, Address, Phone) is shared with our trusted suppliers and logistics partners, some of whom are located outside the EEA (including China and the USA). We ensure that these transfers are protected by appropriate safeguards to maintain your privacy.
5. Discreet Handling & Sharing
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We do not sell, rent, or trade your personal data.
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Your data is shared only with essential third parties: payment processors, shipping carriers, and marketing tools (if consented).
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Billing Privacy: Charges on your bank statement will appear under a neutral name XLUCIA-SHOP to ensure your discretion.
6. Your Rights
Regardless of your location, you have the right to:
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Access, correct, or delete your personal data.
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Object to or restrict the processing of your data.
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Withdraw consent for marketing at any time. To exercise these rights, contact us at [email protected].
7. Cookies & Tracking
We use cookies to enhance your experience, analyze traffic, and for targeted advertising. You can manage your cookie preferences through your browser settings.
8. Security
We implement industry-standard security measures, including SSL encryption, to protect your data. However, no method of transmission over the internet is 100% secure.
9. Contact Us
For any questions regarding this policy or your privacy: Email: [email protected]