This Privacy Policy describes how Xlucia collects, uses, and protects your personal information when you visit or make a purchase from.
1. Personal Information We Collect When you make a purchase, we collect necessary information including your name, billing address, shipping address, and email address. We use this information to fulfill your orders and communicate with you.
2. Payment Security Your payment security is our top priority. All credit card transactions are processed through secure, encrypted payment gateways (PCI-DSS compliant). Xlucia does not store or have access to your full credit card numbers or CVV codes.
3. Data Protection (GDPR & International Standards) We do not sell, rent, or share your personal information with third parties, except as necessary to fulfill your order (e.g., sharing your address with shipping carriers).
4. Cookies We use cookies to enhance your browsing experience, remember your cart items, and analyze site traffic to improve our service.
5. Discretion & Privacy We understand the sensitive nature of your purchase. All orders are shipped in plain, discreet packaging with no mention of the product contents on the outside of the box. The billing descriptor on your bank statement will appear as “XLUCIA”.
6. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].